People misunderstand each other. It is simply part of the human condition. But when an HR director misunderstands an employee's use of Family and Medical Leave Act benefits, it can sometimes lead to inappropriate treatment of the worker that can include a denial of FMLA benefits or termination from a job.
We recently read a column by an HR expert offering advice to a director who wonders if an employee is abusing her FMLA benefits. The column helps make it clear why HR directors sometimes make incorrect assumptions and why a more careful analysis of facts can help them make good decisions about employees.